問題詳情：
假設你是李華，上週在某國外網絡書店買了一本英文詞典，收到後發現一些質量問題，請給書店經理用英語寫一封電子郵件，說明情況和自己的要求。要點如下：
1．購買的時間； 2.發現的問題（印刷錯誤、缺頁等）；
3.要求退款或換貨； 4.向書店經理提出有關服務的建議。
注意：1.詞數100左右；2．可增加細節，使行文連貫。3．參考詞彙：印刷錯誤 misprint (n.)
Dear Manager,
I’m writing to tell you something that happened to me.
I’m looking forward to your reply.
Yours,
Li Hua
【回答】
Dear Manager,
I’m writing to tell you something that happened to me.
Last week I bought an English dictionary from your online bookstore because I am in great need of such a dictionary to help me with my English study. It costs me 25 dollars. But unfortunately when it reached me, I found it very unsatisfactory. There are quite a few misprints and some of the pages are even missing!
As far as I am concerned, I’d like my money back or at least you can change this dictionary for another copy! Personally you should have checked the dictionary to make it sure that the dictionary is of high quality before you delivered to customers. I do hope your service can improve from now on.
I’m looking forward to your reply.
Yours,
Li Hua
知識點：提綱作文
題型：書面表達
